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Privacy Policy

Effective Date: February 13, 2025

1. Introduction

This Privacy Policy describes how we collect, use, store, and protect your personal information when you use Enkidu. We are committed to protecting your privacy and ensuring transparency about our data practices.

By using our service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

  • Account information (email address, password)
  • Profile information (name, age, bio, photos, interests)
  • Phone number and mobile contact information
  • SMS/text messaging opt-in consent data
  • Location information (city, geographic coordinates)
  • Messages and communications with other users
  • Activity preferences and participation data
  • Growth and challenge tracking information
  • Feedback and support inquiries

2.2 Automatically Collected Information

When you use our service, we automatically collect:

  • Device information (device type, operating system, browser type)
  • Usage data (pages visited, features used, time spent)
  • IP address and general location data
  • Cookies and similar tracking technologies
  • Log data (access times, errors, performance metrics)

2.3 Information from Third Parties

If you choose to link your account with third-party services, we may receive information from those services in accordance with their privacy policies.

3. How We Use Your Information

We use the collected information for various purposes:

  • To provide, maintain, and improve our service
  • To create and manage your account
  • To facilitate connections and matches between users
  • To enable communication between users
  • To recommend activities and connections based on your preferences
  • To personalize your experience
  • To send you notifications and updates, including via SMS/text messages
  • To send you promotional and informational text messages if you have opted in
  • To monitor and analyze usage patterns and trends
  • To detect and prevent fraud, abuse, and security incidents
  • To comply with legal obligations
  • To respond to your support requests

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 With Other Users

Your profile information, including your photos, bio, and activity preferences, is visible to other users of the service. Messages you send are visible to the recipients.

4.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, customer service, and marketing assistance.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.5 With Your Consent

We may share your information for any other purpose with your explicit consent.

4.6 Mobile Information and SMS Data

Notwithstanding anything to the contrary in this Privacy Policy, we will not share, sell, rent, or trade your mobile phone number, SMS/text messaging opt-in data, or consent information with any third parties or affiliates for marketing or promotional purposes. All categories listed above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Mobile information may only be shared with service providers or subcontractors who assist us in delivering the messaging services you have requested, and solely for that purpose.

5. SMS/Text Messaging

5.1 SMS Data Collection

When you opt in to receive SMS/text messages from us, we collect your mobile phone number, your consent to receive messages, and the date and time of your opt-in. We may also collect information about your interactions with our text messages, such as opt-out requests and delivery status.

5.2 Use of SMS Data

We use your mobile phone number and SMS consent data solely to send you the text messages you have opted in to receive, which may include promotional messages, account notifications, match alerts, activity reminders, and other informational messages related to our service. We will not use your phone number or SMS data for purposes unrelated to the messaging program you consented to.

5.3 SMS Opt-Out

You may opt out of receiving SMS/text messages at any time by replying STOP to any message you receive from us. After you opt out, we will send you a single confirmation message and you will no longer receive text messages from us. If you wish to re-subscribe, you may opt in again through Enkidu. You may also opt out by contacting us through the support channels provided in the application.

5.4 SMS Data Retention

We retain your SMS consent records, including your phone number, opt-in date, and opt-out date, for a minimum of four (4) years to comply with applicable regulations. Message logs and delivery records are retained in accordance with our standard data retention practices.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our service and fulfill the purposes outlined in this Privacy Policy. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements.

When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal purposes.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Portability

You have the right to access and receive a copy of your personal information that we hold.

8.2 Correction

You can update and correct your profile information at any time through your account settings.

8.3 Deletion

You can request deletion of your account and personal information. We will process such requests in accordance with applicable laws.

8.4 Opt-Out

You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or adjusting your notification preferences. To opt out of SMS/text messages, reply STOP to any text message you receive from us. For help with our text messaging program, reply HELP to any message or contact us through the support channels provided in the application.

8.5 Location Data

You can control whether we collect precise location information through your device settings.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our service.

10. Children's Privacy

Our service is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. By using our service, you consent to the transfer of your information to countries that may have different data protection laws than your country.

12. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your personal information. We do not sell personal information.

13. European Privacy Rights

If you are located in the European Economic Area (EEA) or the United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact us through the support channels provided in the application.